Please read all of the following policies that may answer a few of your questions. By reserving a table with us, you have agreed to all of our terms and conditions.
We Thank You for supporting our small business!
How Our Services Work
We will be ready to serve you and have everything set up for your arrival at your chosen location and time. Once you arrive we will leave you to enjoy for the allotted time and we will be back to clean up after.
We do not allow any alcohol, or confetti of any kind at our picnics.
Please note that you are responsible for the items until we return to pack them up at our arranged time.
Payment Policy
We require a 50% non-refundable deposit to secure your picnic and grazing table date and time. The remaining balance is due 24 hours prior to your picnic time. You may also have the option to pay for your picnic in full under one installment.
Additionally, we hold $100 for any incidentals that may be refunded back to you at the end of your event that covers any breakage or damage.
We accept Venmo or Zelle for payment options
Cancellation Policy
No cancellations can be made within 72 hours of your picnic.
Your non-refundable deposit may be used as a credit to reschedule your picnic if needed.
Once your picnic is setup, we cannot cancel or reschedule and your deposit will not be refunded.
Weather Policy
San Diego weather is sunny and warm but sometimes it can be unpredictable! Unfortunately we cannot control the weather but are more than happy to help accommodate! Coco & Fig will notify you of any cancellations due to the weather via email and attempt to reschedule your picnic for a different day and time. If you are unable to reschedule, then a refund will be awarded.
Late Policy
Please be mindful that your picnic time starts from the originally scheduled time whether you are on time or not.
Alcoholic Beverage Policy
Due to the policies of the city of San Diego, consumption of alcoholic beverages are not permitted at our picnic sessions. All breakage and damage must be paid for.
STAY IN TOUCH
Feel free to contact us via email to discuss any questions or special requests. We're happy to help!